Kay Saville-Smith.
This report presents the findings of the in-depth interviews with nine of the ten householders involved in the Papakowhai retrofit, and comments on the learnings from Papakowhai in relation to retrofit processes, retrofit packages, and research method.
The research found householders do want to ensure that they make the ‘right’ decisions and to know what are the most effective choices. Householders want advice on effective investment at different price levels, how to assess their needs and the sequencing of product/package installation.